Plum VoicePlum Voice
Description of company
Plum Voice is a single-source provider of carrier-class IVR (Interactive Voice Response) solutions. Plum offers a rare combination of IVR surveys, hosting, systems, and complete professional services.
Description of offering
For Confirmit customers, Plum's easy-to-use IVR survey platform offers the richest feature set for creating phone-based automated IVR surveys. Your surveys can be assembled from 17 different types of questions, from the typical yes/no and multiple choice questions to questions using sophisticated speech recognition and automated transcription.
The Plum Voice survey platform, in conjunction with the Confirmit Reportal tool, can provide accurate results for:
- Customer Satisfaction Surveys
- Employee Feedback Campaigns
- Customer Loyalty Programs
- Call Center Surveys
- Political Polling
The Plum Voice survey platform is deployed on our robust telephony infrastructure: housed within carrier-class data centers in the US and Europe, our IVR telephony system environment meets the highest standards of reliability.
You can try out the Plum Survey Builder at www.plumvoice.com.
 |
| Company | Plum Voice |
| Category | Technologies |
| Offering | IVR Surveys |
| Markets | USA, UK |
| Phone | 800-995-7586 |
| sales@plumgroup.com | |
| Web | www.plumvoice.com |
| Address | 131 Varick Street New York, NY 10013 United States |